Privacy Policy

Who We Are:

Our website address is: https://VACOST.com.

Introduction to the Terms of Use Agreement:

Welcome to our online store. By using this store, you agree to the terms and conditions outlined below, governing your use of the store and all legal implications resulting from your use of the store's services through this online platform. Whether you are a consumer of the store's service or product, your use of the store constitutes acceptance and agreement, affirming your full legal eligibility to adhere to the provisions of this agreement. This agreement is effective and binding upon your acceptance and initiation of registration with the store, in accordance with Article 10 of the Saudi Electronic Transactions System.

Article 1 - Introduction and Definitions:

The above preamble is an integral part of this agreement. Below are the definitions for key terms used in this agreement:

1. Store: This definition encompasses all forms of the store on the World Wide Web, including electronic applications, websites, or physical stores.
2. Consumer: The person engaging in electronic commerce, seeking products or services offered by the store through its electronic platform.
3. Agreement: Refers to the terms and conditions of this agreement governing the relationship between the parties.

Article 2 - Legal Eligibility of the Consumer:

1. The consumer acknowledges legal eligibility, either by religious or legal standards, to engage with the store or is at least eighteen years old.
2. The consumer agrees that any violation of this article will result in personal responsibility for the consequences of such violation.

Article 3 - Nature of Commitment:

1. The store's commitment to consumers is to provide the service or product.
2. The store may offer additional services related to after-sales services or other related services based on the nature of the requested service or product.

Article 4 - Usage Guidelines:

1. The consumer agrees to use the store's electronic platform in accordance with public ethics and regulations applicable in the Kingdom of Saudi Arabia.
2. When purchasing a service or product from this store, the consumer agrees not to use it in violation of public ethics and regulations in the Kingdom of Saudi Arabia.

Article 5 - Accounts and Registration Obligations:

Upon applying for membership in this store as a user, you are obligated to disclose specific information and choose a username and a confidential password for use when accessing the store's services. Thus, you agree to:

1. Be responsible for maintaining the confidentiality of your account information and password, promptly informing the store of any unauthorized use of your account.
2. Acknowledge that the store is not responsible for any direct or indirect loss incurred as a result of disclosing your username or login credentials.
3. Use your account or membership responsibly, as you are fully responsible for it. Any use by others is an indication that you have authorized them to use the store on your behalf.
4. Use the store with seriousness and credibility.
5. Disclose true, accurate, up-to-date, complete, and legal information about yourself during registration and update your information when necessary.
6. Our store is committed to handling your personal information and contact details with utmost confidentiality.
7. If the store determines that you have provided untrue, inaccurate, outdated, incomplete, or illegal information, or violated the terms of use agreement, the store reserves the right to suspend, freeze, or cancel your membership or store, and your account on the platform, without prejudicing the store's other rights and legitimate means of recovering its rights and protecting other consumers.
8. If you fail to comply with any of the above, the store's management has the right to suspend or cancel your store or membership or block your access to the store's services again.

Article 6 - Electronic Communications and Official Communication Channels:

1. Both parties agree that communication is conducted through the registered email in the platform.
2. The consumer agrees that all agreements, advertisements, data, and other communications provided electronically are equivalent to written documents and are valid in meeting regulatory and legal requirements.
3. The consumer agrees to the possibility of communication and notification of any provisions related to this agreement or dealings with them through the store management broadcasting general messages to all consumers or specific users of the store.

Article 7 - Amendments to the Terms of Use Agreement and Fees:

1. If any provision or clause in this agreement is canceled or no longer valid, such an action does not invalidate the validity of the remaining provisions, clauses, rules, and terms in this agreement, which remain in effect until further notice from the store's management.
2. This agreement, periodically amended according to circumstances, constitutes the mechanism of work, understanding, and agreement between the consumer and the store.
3. The store may impose fees on certain consumers based on the offers, products, or services they request or the fees or taxes imposed by the state on the nature of the product or service.
4. The store reserves the right to add, increase, decrease, or discount any fees or expenses under the terms and conditions of the Terms of Use Agreement, on any of the consumers, whatever the reason for their registration.

Article 8 - Payment and Settlement Services for Stores in the Platform:

1. The store, through its partners, provides a payment and settlement system in the store that can be done entirely online through the available payment options on the store or through any payment method provided by the store from time to time.
2. The store commits to specifying the price of the service or product it offers in its store according to the market value commonly recognized.
3. The store commits to providing invoices, receipts, and acknowledgment receipts for all amounts and profits arising in its store, and it undertakes to provide the consumer with a purchase invoice for any service or product.
4. The store is committed to providing accounting specifications recognized in its online store, in accordance with the provisions of this agreement, and for the legal, economic, commercial, and regulatory interests therein.

Article 9 - Intellectual Property:

1. The intellectual property rights associated with the store are wholly owned by the store, whether owned by them before the establishment of this electronic platform or after its establishment.
2. The consumer respects the intellectual property rights associated with the store, including the store's name, words, logos, and other symbols, acknowledging that each right under the store's name is a fully owned intellectual property right of the store.

Article 10 - Store's Responsibility:

1. The store commits to conducting its business through this electronic platform regularly and in accordance with the regulations in force in the Kingdom of Saudi Arabia and according to the provisions of this agreement.
2. The store is not liable for any claims arising from errors or negligence, whether directly or indirectly, or incidentally, either by the consumer or by a third party such as shipping companies.
3. (VACOST) and its employees, owners, and representatives commit that the product or service is sound, legal, and authorized according to the laws and regulations of the Kingdom of Saudi Arabia and is used for legitimate purposes.

Article 11 - Access Restriction or Membership:

The store may suspend or cancel the consumer's membership or restrict the consumer's access to the platform's services at any time and without notice and for any reason without specification.

Article 12 - Applicable Law or System:

This User Agreement is governed and formulated according to the laws, regulations, and legislations applicable and in force in the Kingdom of Saudi Arabia. It is entirely subject to the systems in force with the authorities in the Kingdom of Saudi Arabia.

Article 13 - General Provisions:

In case any provision included or clause stated in this User Agreement is canceled or if there is any provision or clause in the User Agreement that is no longer effective, such an occurrence does not invalidate the validity of the remaining provisions, clauses, and rules included in this User Agreement, and they remain valid until further notice from the store's administration.

This User Agreement, which may be amended from time to time as circumstances require, constitutes the User Agreement, the mechanism of operation, understanding, agreement, and contract between the store and the consumer. Both parties to this agreement agree that the following should be taken into account:

1. The Arabic language is the language applied when interpreting the provisions of this User Agreement or when translating it into another language.
2. All prices displayed for services or products in the store may be adjusted from time to time.
3. Promotional or marketing offers that the store may present are temporary, and the store has the right to modify or discontinue these promotional or marketing offers at any time.
4. The parties to this agreement commit to dealing with each other in a manner that does not contradict the legal rules and regulations governing the nature of the relationship between the store and the consumer.
5. This User Agreement is not canceled except by a decision issued by the store's administration.

As for what is mentioned on the website:

Data Collection and Purposes:

When leaving a comment, we collect:

• Comment data and accompanying details.
• IP address and browser user-agent string.

Media:

Avoid uploading images with embedded location data (EXIF GPS).

Contact Forms:

Cookies are used for the convenience of visitors when leaving comments.

Embedded Content from Other Websites:

Embedded content from other websites follows the policies of those sites.

Analytics:

We use analytics data to improve the user experience.

Data Retention Period:

Visitor comments are kept indefinitely.

User data is kept until they request deletion.

User Rights:

Users can access and modify their data.

Users can request the export or deletion of their data.

Data Transfer:

Visitor comments may be reviewed automatically to detect spam messages.

The site is committed to maintaining the privacy of its users and providing clear information about the collection and use of personal data.